Privacy Policy

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Privacy Policy
Last Updated: January 08, 2025

This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. It also explains your rights regarding data protection under applicable laws.

By engaging with our services, you consent to the practices described in this policy regarding the handling of your personal data. This document was prepared with guidance from a privacy policy template.

• Account: A personalized profile enabling access to our services.
• Affiliate: An entity connected through shared ownership or control (50% or more shares or voting rights).
• Application: Refers to Panda Shelf: Bamboo Match, the software provided by our company.
• Company: The entity responsible for Panda Shelf: Bamboo Match (referred to as "We," "Us," or "Our").
• Country: Zambia (primary jurisdiction).
• Device: Any tool (e.g., computer, smartphone, tablet) used to access our services.
• Personal Data: Information identifying or relating to an individual.
• Service: The functionalities offered via our application.
• Service Provider: Third parties assisting in service delivery, analysis, or operations.
• Usage Data: Automatically collected metrics (e.g., IP address, device type, visit duration).
• You: The user or entity accessing our services.

1. Information You Provide
When using our services, we may request identifiable details such as your email address to facilitate communication or account management.

2. Automated Data Collection
Technical data is gathered during service use, including:

• Device specifics (e.g., model, OS, unique identifiers).
• Browser details and IP address.
• Interaction metrics (e.g., visited pages, session duration).

Your information helps us to:

• Deliver and optimize service performance.
• Manage user accounts and contractual obligations.
• Communicate updates, offers, or security alerts.
• Analyze trends and enhance user experience.
• Support business transitions (e.g., mergers, asset sales).

We may disclose your information in these scenarios:

• Service Providers: Partners aiding in analytics or functionality.
• Business Transfers: During corporate restructuring or sales.
• Affiliates & Partners: Entities under common control or collaborative agreements.
• Legal Compliance: To meet lawful requests or protect rights/safety.
• With Consent: For purposes explicitly approved by you.

• Personal data is retained only as necessary for legal, operational, or dispute-resolution purposes.
• Usage data may be stored longer for security or service improvements.
• While we employ industry-standard safeguards, no digital transmission is entirely risk-free.

• Access/Correction: Update account details via settings or contact us.
• Deletion: Request removal of personal data, subject to legal exceptions.
• Objections: Opt out of marketing communications.

• Children: We do not knowingly collect data from users under 13. Parents may contact us to address inadvertent disclosures.
• Third-Party Links: External sites linked through our service operate under their own policies.

Revisions will be posted here with an updated effective date. Material changes may prompt additional notifications via email or in-app alerts. Regular review of this policy is recommended.

For questions or requests, please contact us using the details provided in the application.